Explanation

The Nazim must understand how complaint applications work to address issues.

Explanation

The Nazim must guide Hujjaj on operational matters and sensitize them to prioritize senior citizens, females, and children.

Explanation

Coordinate with Sector Office to ensure that training sessions are held in the buildings for males and females with the assistance of OPAP-approved organizations for example: Umm Ul Qura University volunteers, PHVG etc

Explanation

Get the list of Hujjaj in his / her group from M/o RA&IH. Perform data analysis of Hujjaj in the group, i.e.

i. How many males, females, senior citizens, children, infants?

ii. How many disabled, dependent, etc.?

iii. How many require any kind of assistance? Are they accompanied by a helper?

iv. How many groups of females only?  

Explanation

Nazim must be able to speak basic Arabic for effective communication in KSA at airport, with bus drivers, maktab personnel, KSA authorities in Mashair / Makkah / Madinah

Explanation

Share a pre-departure checklist with all the Hujjaj for making necessary preparations including a collection of travel documents from Haji Camp (Passport, Visa, Air Ticket, Haji Identification Card, Mobile Sim, Vaccination card, etc.).

Explanation

This understanding shall enable Nazim for facilitate of Hujjaj, guidance, and resolve any issues.

He should be very well-versed with Mashair. 

Explanation

 The Nazim should be well-versed in complaint management for assisting Hujjaj.

Explanation

Ensure that all Hujjaj are immediately provided accommodation.

Explanation

Must identify at least ten (10) or more pro-active young Hujjaj (males and females) as group leaders for better coordination during the whole Hajj journey.