What happens when a pilgrim files a complaint in the Pak Hajj App?

جب کوئی حاجی پاک حج ایپ میں شکایت درج کرتا ہے تو کیا ہوتا ہے؟

It is stored for manual review.

It appears instantly on Moavineen devices.

It is sent to the Ministry for approval.

It is marked as resolved automatically.

When a pilgrim files a complaint in the Pak Hajj app, the complaint is immediately visible to Moavineen who can then respond and resolve it